We use the same locking mechanism as the SureFlap DualScan Microchip Cat Flap which is one of the best cat flaps on the market. Nonetheless, some cats are impressive escape artists and have managed to figure out how to breach the lock.
If your cat is in the top 1% and has figured out how to push down the lock and simultaneously pull on the door with a claw from the other paw – we do have a Lock Cover accessory available:
If you know that your cat needs a Lock Cover – please request this prior to shipping if possible. If you already have your unit, not to worry, you can send us your cat flap and we can retrofit the Lock Cover.
If you’d like to go ahead, please reach out to the team and we can send you a payment link for this accessory.
Not to worry. Assuming your existing cat flap cutout is less than 300mm in diameter – we have designed a special 315mm outer diameter Glass Mounting Adaptor (GMA-300) which you should be able to use:
If you’d like to go ahead, please reach out to the team and we can send you a payment link for this accessory.
This can show up as a result of the setup button being held on startup. Your OnlyCat will auto reboot and exit after 5 minutes. This mode can also be exited by pressing the setup button (located next to the USB-C socket on the underside of the device) and rebooting from the menu.
If the issue persists, please each out to us.
If this occurs, open the app, click on “Devices”. At the top right click the ‘three dots’, and ‘Reboot’.
If the issue persists or re-occurs, please contact us.
Learn more about the OnlyCat microchip cat flap with prey detection. App enabled, with video notifications, OnlyCat puts you in control and stops the delivery of unwanted gifts.
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